07/21/09

AJ Coaches

Terms & Conditions

These are the conditions of hire of Andrew Annett T/a AJ Coaches  (hereinafter called the company). They form the basis of the contract under which the company agrees to hire its vehicles to the customer (hereinafter call 'the hirer').

Breakdown and Delays

The company gives its advice on journey time in good faith. However, as a result of breakdown or traffic congestion or other events beyond the reasonable control of the company, journeys may take longer than predicted and in those circumstances the company will not be liable for any loss or inconvenience suffered by the hirer as a result.

Loss or Damage to Personal Property

The company will not be responsible for any damage to, or loss of, personal property left in vehicles, howsoever caused.

Liability for Injury

The company will not accept any liability for damage, injury or loss by any passenger standing up or walking around the vehicle whilst in motion.

Supplying Coaches with Additional Seating Capacity

The company reserves the right to supply a larger coach than that ordered for any journey and in this event no additional charge shall be made to the hirer unless the additional seating capacity is utilised.

The Use of Other Operators Vehicles

The company reserves the right to substitute other operators' vehicles in place of its own for any journey or part thereof.

Payment Terms

A deposit of 20% of the hire charge, is payable at the time of booking. The balance of the hire charge is payable no later than 14 days prior to the date of hire, unless other payment terms are imposed as stated overleaf. (The company reserves the right to decline to execute any work when the foregoing condition has not been adhered to, in which case the deposit becomes forfeitable by the hirer to the company.) If you fail to make due payments we are entitled to either terminate the contract or to take legal action to enforce payment. We may levy interest on all monies due at a rate of 2% for any calendar month, or part of a month, after the due date for payment.

Passenger Capacity and Seat Belts

No passenger may be carried in excess of the seating capacity of the vehicle and passengers should wear the seat belts provided at all times.

Damage to Company Vehicles

The company's private hire vehicles are constructed and adapted to transport seated passengers only and standing on seats or use of roofs for viewing races, etc is not permitted. The actual hirer will be responsible for, and shall indemnify the company against any damage caused to the vehicle(s) as a result of negligence, wilful or otherwise, and/or malice due to the action of all or any member(s) of the party.

Cancellation by The Hirer

The company reserves the right to charge a cancellation fee on a sliding scale as follows :

i.                Prior to 30 days of departure - Loss of Deposit.

ii.                30-15 days before departure - 45% of Total Hire Charge.

iii.                15-7 days before departure - 60% of Total Hire Charge.

iv.                Within 7 Days of departure - 100% of Hire Charge.

2. The cost of accommodation, meals and theatre tickets which have already been purchased by the company at the request of the hirer, will be charged to the hirer, plus any administration charges incurred by the company.
3. Cancellation due to inclement weather conditions will be charged as above
4. Theatre tickets* once purchased are not returnable and must be paid for in full (*or any other ancillary service).

Returnable Additional Deposits

The company reserves the right to insist upon a returnable additional deposit being provided by the hirer in addition to the hire charge. This deposit will be returned to the hirer following completion of the hire provided that no additional expenses were incurred by the company which were a direct result of the hirers, or his passengers actions.

Additional Charges

The company reserve the right to impose additional charges on the hirer following completion of the hire if the passengers have left the vehicle in an unreasonably untidy condition or having required additional time or mileage which was not included for in the originally booking..  Any damage caused to the vehicle by the occupants shall be the sole responsibility of the customer. Any costs associated with repairs must be paid in the time frame agreed upon with the company. An additional daily charge can be imposed should the vehicle be taken out of commission.

No Smoking Policy

HIRERS SHOULD NOTE THAT THIS COMPANY OPERATES A STRICTLY NO SMOKING POLICY ON ALL COACHES. WOULD HIRERS PLEASE BRING THIS CONDITION TO THE ATTENTION OF ALL PASSENGERS INTENDING TO TRAVEL ON THE COACH.

Consumption of Alcohol

Consumption and or carrying of alcohol in the passenger compartment of company vehicles is strictly forbidden.

Airport or Ferry transfers

On collection passengers from airports, ferry ports, etc the coach will wait for one hour after the prearranged collection time free of charge. After that additional waiting time will be charged at the discretion of the company.

Acceptance of our Quotation - Implies acceptance of all the above conditions.

Complaints

In the event of complaint about the company's services, the hirer should endeavour to seek a solution at the time by seeking assistance from the driver or from the company. If this has not provided a remedy, complaints should be submitted in writing and with 14 days of the termination of the hire. No correspondence will be entered into unless we are notified within the time specified. Contact our Private Hire Manager on 02841764631

Contact Information

Telephone

028417 64631

Mobile

07877344122

Electronic mail

info@ajcoachhire.com